EvalSuite Calendar Connections: Google Calendar, Microsoft Calendar, and iCal

Before you start

EvalSuite exposes calendar connections in `Settings -> Integrations -> Calendar` and can also prompt you to connect a calendar directly from meeting scheduling surfaces.

Google Calendar and Microsoft Calendar are the primary write-capable calendar paths. iCal is available when you only need a read-only feed.

• Each person connects their own calendar account or feed. A manager connecting Google Calendar or Microsoft Calendar does not automatically connect the rest of the workspace.
• Google Calendar rollout is currently limited while Google OAuth verification completes. Microsoft Calendar and iCal remain available today.
• Google Calendar, Microsoft Calendar, or iCal availability can be paused globally or for a specific workspace. When that happens, the provider stays visible but marked unavailable.
• Google Meet transcript capture is available after the call when Google Calendar is connected with Google Meet scope and Google Meet capture is enabled for the workspace.
• If you are using Zoom-backed meetings, connected Google Calendar or Microsoft Calendar accounts help keep invite details aligned with the latest meeting information.

Use case: connect Google Calendar

Use this when you want a writable Google Calendar connection for scheduling context, current event refresh, and calendar-linked invite updates.

If Google Calendar is not available in your workspace yet, use Microsoft Calendar for a writable alternative or iCal for read-only coverage until Google verification completes.

• Prerequisites: a Google account you can authorize, access to EvalSuite settings, and Google Calendar enabled for your workspace.

1. Open `Settings -> Integrations -> Calendar` in EvalSuite.
2. Find the `Google Calendar` row and click `Connect Google Calendar`.
3. Complete the Google authorization flow and return to EvalSuite.
4. Confirm the row shows `Connected`.
5. Use `Sync` any time you want to refresh the connection immediately.

Use case: turn on Google Meet scheduling and transcript routing

Use this when you want EvalSuite to create a native Google Meet link on the connected Google Calendar invite and then route the post-meeting transcript back into the right 1:1, Team Sync, or Capture Inbox workflow.

EvalSuite does not host a live Google Meet room inside the product, but it can create the Meet link on the synced Google Calendar event when you choose Google Meet as the provider.

• Prerequisites: Google Calendar connected for the organizer, Google Meet enabled for your workspace, the Google Meet scope granted on that Google connection, and Google Meet transcripts available for the meeting you are running.
• If the Google Calendar row says you need to reconnect, do that first so EvalSuite gets the Google Meet scheduling and transcript scope.
• If support has paused Google Meet, the Google Calendar row can still stay available for plain Google Calendar scheduling but Google Meet-backed scheduling and transcript routing stay off until support re-enables it.

1. Open `Settings -> Integrations -> Calendar` in EvalSuite.
2. If the Google row says `Reconnect Google Calendar to grant Google Meet scheduling and transcript access`, click `Disconnect` and then reconnect Google Calendar.
3. Complete the Google authorization flow and approve the Google Meet access requested by EvalSuite.
4. Back in EvalSuite, click `Sync` once so EvalSuite can refresh events, resolve the canonical Google Meet space, and provision transcript subscriptions for upcoming meetings.
5. Run the Google Meet meeting as usual. After Google publishes the transcript, EvalSuite attaches it to the matching meeting or places it in Capture Inbox if a manager still needs to assign it.

Use case: connect Microsoft Calendar

Use this when your team schedules through Microsoft 365 and you want the same connection pattern available for Google users.

• Prerequisites: a Microsoft work or school account you can authorize, access to EvalSuite settings, and Microsoft Calendar enabled for your workspace.

1. Open `Settings -> Integrations -> Calendar` in EvalSuite.
2. Find the `Microsoft Calendar` row and click `Connect Microsoft Calendar`.
3. Complete the Microsoft authorization flow and return to EvalSuite.
4. Confirm the row shows `Connected`.
5. Use `Sync` when you want to force an immediate refresh.

Use case: add an iCal feed

Use this when you only need a private read-only feed and do not want a writable Google Calendar or Microsoft Calendar connection.

• Prerequisites: a private iCal URL and iCal enabled for your workspace.
• EvalSuite expects a `webcal://` or `https://` feed URL.

1. Open `Settings -> Integrations -> Calendar` in EvalSuite.
2. Find the `iCal Feed` row and click `Add iCal Feed`.
3. Paste the private feed URL.
4. Click `Connect`.
5. Use `Sync` later when you want EvalSuite to pull the latest feed entries again.

How connected calendars affect scheduling

EvalSuite uses connected calendars to improve scheduling context and keep linked invite details current where supported.

The scheduling sheet can also open the same calendar-connect flow directly if you try to schedule without an active calendar connection.

• Google Calendar and Microsoft Calendar are the best fit when you want invite updates to stay aligned automatically from EvalSuite scheduling surfaces.
• An iCal connection is best for read-only awareness, not for a full writable provider flow.
• Connecting Google Calendar can create native Google Meet links for Google Meet-backed scheduling, and the same event mapping is reused for post-meeting transcript routing after Google publishes the transcript.
• If a provider shows `Error` or is disabled, reconnect it or switch to another supported connection before depending on calendar-linked behavior.

Remove or disconnect a calendar connection

Disconnecting a calendar removes the active connection from EvalSuite and stops future sync for that provider connection.

• Google Calendar and Microsoft Calendar disconnect actions remove the stored calendar connection used by EvalSuite for that provider.
• Disconnecting an iCal feed removes the stored feed URL from the active EvalSuite connection.
• Future sync stops after disconnect. If you also need help with historical data in EvalSuite, use the public support path.

1. Open `Settings -> Integrations -> Calendar` in EvalSuite.
2. On the provider row you want to remove, click `Disconnect`.
3. Confirm the connection is no longer marked `Connected`.
4. Reconnect later if you want to restore that provider.

Troubleshooting and support

Use the public support page if the provider is unavailable, the authorization flow is blocked, or your workspace access needs a manual check.

• General support and FAQs: `/help`
• If Google Calendar is still unavailable in your workspace, use Microsoft Calendar or iCal while verification completes.
• If Google Calendar is connected but Google Meet transcript capture stays unavailable, ask your org admin or support whether Google Meet capture is paused for the workspace.
• If calendar-linked Zoom invites are part of the setup, review the Zoom guide at `/docs/zoom-workplace-installation-usage-and-removal`.

Need calendar setup help?

If Google Calendar or Google Meet transcript capture is unavailable, use Microsoft Calendar or iCal in the meantime and open Support if your workspace needs the provider enabled.

Open Support · Create workspace